Installation, Training & After-Sales Support
Complete service support before and after machine delivery.
Machine Consultation
Business type, production volume, print quality, budget, space, media type and future expansion guidance.
Installation & Setup
Machine placement, mechanical setup, electrical checking, ink system setup, printhead installation, calibration and test print.
Operator Training
Operation, RIP workflow, media loading, ink handling, printhead care, cleaning and basic troubleshooting.
Technical Support
Field visit, phone, WhatsApp and remote guidance for print quality, ink flow, software, board, mechanical and sensor issues.
Spare Parts Support
Printhead, boards, cables, ink system parts, mechanical parts, sensors, pumps, filters and maintenance parts.
Ink & Consumables Supply
Eco solvent ink, sublimation ink, DTF ink, UV ink, cleaning solution, paper, film, powder, printing media and finishing materials.
After-Sales Service
Installation follow-up, operator support, service scheduling, troubleshooting, spare parts supply and production support.